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Terms & Conditions

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Terms & Conditions

By making a purchase through the Artificial Flowers Online Website you are legally agreeing to the Terms and Conditions in which Artificial Flowers Online operates. You are also agreeing to the Returns Policy which Artificial Flowers Online operates. This does not affect your statutory rights.

1. Placing an order

1.1 Orders can be placed either directly via the website or by calling us on 07970 114893

1.2 Once an order has been placed via our website you will receive an email confirming your order and delivery details within 24 hours. Please ensure you read the email carefully and contact us if any amendments need to be made

1.3 Artificial Flowers Online will store your data securely and it will not be passed to any third parties. We do not store your card details and they cannot be seen by any employees within Artificial Flowers Online. 

2. Prices

3.1 All prices Exclude VAT on all Products displayed on our website and are subject to any promotional offer that may or may not be on at that time, VAT is added at Checkout

3.2 The prices displayed on the website in relation to any on-line promotion are valid strictly until midnight on the day on which the promotion expires, as determined by us.  

3. Payment

3.1 Payment for your order is made at the point of placing the order. We accept most types of credit and debit card, and our default Payment processor is Paypal. Alternatively, you can pay by via BACS should your order be of a large value. Please call us on 07970 114893 should you wish to pay via BACS & require a Pro Forma Invoice.

3.2 We will advise you if your payment details cannot be authorised for any reason or if your BACS payment has failed to clear. We will then arrange for payment to be made by another method. Items will not be dispatched until funds have been cleared.

3.3 All large orders are agreed & arranged via the General Manager of Artificial Flowers Online. For orders of a large Volume and or Quantity, Artificial Flowers Online will use a Pallet delivery service which will apply a £50 delivery Charge. Payment for this will be applied to the Pro Forma Invoice and Final Invoice clearly labelled as Delivery Fee.

4. Site Content and Disclaimers 

4.1 Every effort is made to ensure the complete accuracy of our website, however some prices / details contained on the website may change from time to time and it is possible that errors will occur. We will use our best endeavours to rectify any errors, as swiftly as possible but we cannot be responsible for any losses incurred. 

4.2 To the maximum extent permissible by law, we exclude all warranties, express or implied as to the accuracy of the information contained in any of the materials on this website. We cannot accept liability for any particular material on the website or as a result of any use of or reliance placed upon the information contained on this website.

5. Applicable Law

5.1 We control and operate the web site from our offices within England. Accordingly the laws of England and Wales govern claims relating to, including the use of, this website and the materials contained therein. If you choose to access our web site from outside England and Wales you do so on your own initiative and you hereby agree that in the event of a dispute between ourselves and you the laws of England a and Wales will apply at all times.